Community Moderator (Whatsapp)

Deskripsi Pekerjaan

  • Encourages members to converse with others within the community
  • Initiates personal contact with community members to generate interest
  • Monitors conversations to manage any inappropriate content
  • Maintains and communicates the community guidelines to members
  • Initiating discussion threads
  • Periodically reviews community content for promotion to DAU
  • Updates, archives, or deletes items as appropriate
  • Build and strengthen good relations with Teman Bumil community members

Syarat Pekerjaan

  • Min. 2 years of experience working with parenting brand and/or monitoring online user forums, or managing community
  • Excellent written, verbal, and interpersonal communication skills
  • Quick learner, critical thinker, and thoughtful decision maker with an eye for detail
  • Strong background, knowledge, and interest in parenting and health topics, with an understanding of the nuances in health content and the need for strict standards of accuracy
  • Strong organizational and multitasking skills, and a proactive approach
  • Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)
  • Willing to work in a 1-year contract-based.

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